The Certified Gold Exchange first opened its doors to institutional investors and other gold dealers in 1992, and in 2001 the company introduced its innovative Household Trading Division. In the 23 years since CGE executed its first trade, the company has never had a Better Business Bureau complaint filed by a client. Does this indicate that CGE and its advisers never make mistakes?
Absolutely not! No individual or company is perfect, and the Certified Gold Exchange is no exception. A national gold dealer with thousands of clients is bound to experience some growing pains, so why have no clients ever complained or even published a single negative review?
When the Certified Gold Exchange staff becomes aware of a problem or mistake, they confront the situation head-on to make things right and do their utmost to keep clients satisfied. By resolving issues quickly and professionally, we show our clients that we are dedicated to meeting their expectations.
We have published hundreds of unbiased gold and silver investing guides because we want our clients to be informed before investing. All gold and silver advisers are non-commissioned to ensure their personal feelings don’t get in the way of them providing high-quality customer service.
CGE monitors calls for quality assurance, and all staff members undergo a six-week training course as well as ongoing education to better serve clients. Each transaction is confirmed on a recorded line so there are no “he said, she said” situations.
Yes, there are many reasons why the Certified Gold Exchange is known as “America’s Trusted Source For Gold.” If you would like to experience Certified Gold Exchange service firsthand then give us a call today at (800) 300-0715 or log on to www.CertifiedGoldExchange.com now and claim your free copy of Gold & Silver Smart Moves for 2015, published and distributed by Certified Gold Exchange, Inc.